Privacy Policy

Information We Collect

When you visit our website or place an order, we collect the information you provide directly to us and certain information automatically through your device and browser.

Information you give us

• Contact details: name, email, phone number, business name.
• Shipping & billing address: to fulfill orders and verify payment.
• Payment information: processed securely by our payment processor; we never store full card numbers.
• Artwork & order specs: uploaded files used solely to produce your order.

Information collected automatically

• Device, browser, IP address, and operating system.
• Pages visited, time spent, and referrer.
• Cookies and similar tracking technologies (see Section 4).

How We Use Your Information

We only use your information for legitimate business purposes:

• Process and ship your orders, including communicating proofs and tracking.
• Provide customer support and respond to inquiries.
• Send transactional emails (order confirmation, shipping, refund updates).
• Send marketing emails — only when you have explicitly opted in. You can unsubscribe any time.
• Improve our website, products, and customer experience.
• Comply with legal obligations and prevent fraud.

Sharing & Disclosure

We do not sell your personal information. We only share it with the following third parties when necessary:

• Payment processors (Stripe, PayPal, etc.) — to authorize and complete payments.
• Shipping carriers (FedEx, UPS, DHL, USPS) — to deliver your order.
• Analytics providers (Google Analytics, etc.) — to understand site traffic and improve the experience.
• Print production partners — only your artwork, order specs, and shipping address.
• Legal authorities — when required by law, subpoena, or to protect our rights.

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember items in your cart, analyze traffic, and (with your consent) deliver relevant marketing. You can disable cookies in your browser settings, but some site features may not work correctly.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing emails.
• Request a portable copy of your data.

To exercise any of these rights, email us — we respond within 30 days.

Data Security

We use industry-standard security measures including SSL/TLS encryption, secure payment processing, restricted internal access, and regular system audits. No method of transmission over the internet is 100% secure, but we work hard to protect your information.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with information, please contact us and we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.